Notice of Data Privacy Incident

WellLife Network Inc. (“WellLife”) is issuing updated notice of an event that may impact information related to certain individuals who were employed by, or received services from, WellLife. This notice supplements the notice previously posted on WellLife’s website on or about November 6, 2023. We are providing updated information about the event, our response, and steps potentially affected individuals may take to better protect against the possibility of identity theft and fraud, should they feel it is appropriate to do so.

What Happened? On September 7, 2023, WellLife became aware of suspicious activity in its network. We promptly launched an investigation, with the assistance of third-party cybersecurity specialists, to determine the nature and scope of the event. The investigation determined that between August 26, 2023 and September 7, 2023, an unauthorized actor gained access to certain WellLife systems and may have viewed or taken certain information. We conducted a thorough and in-depth review to identify what information was potentially impacted and to whom such information relates. We recently completed this process, and then moved as quickly as possible to notify potentially affected individuals.

What Information Was Affected. The investigation was not able to confirm the exact information that was actually viewed or taken during the event. However, the investigation did determine that certain personal information was potentially accessible during the event and could have included the following: name, address, date of birth, birth/marriage certificate, Social Security number, driver’s license, Passport, other government-issued identification (potentially including state ID, military ID, tribal ID, or taxpayer identification number), student ID, employee-assigned identification number, employer identification number, medical information (potentially including medical diagnosis/condition information, lab results, medications, and other treatment information), health insurance information, Medicare/Medicaid ID, Social Security Insurance or Disability Insurance information), electronic/digital signature, surname/maiden name, and financial condition information.

What We Are Doing. We take this event and information security very seriously. Upon becoming aware of the event, we moved quickly to investigate and respond to the event, assess the security of WellLife’s network, and notify potentially affected individuals. As part of our ongoing commitment to information security, we are also reviewing our existing policies and procedures and implementing additional administrative and technical safeguards to further enhance our security posture. We also reported this event to the U.S. Department of Health and Human Services, Office for Civil Rights, and applicable state regulators, as required.

What Affected Individuals Can Do. As a precautionary measure, individuals are encouraged to remain vigilant against incidents of identity theft by reviewing account statements, credit reports, and explanation of benefits forms for unusual activity and to detect errors. Any suspicious activity should be reported promptly to your credit card company, bank, healthcare/insurance provider, or other applicable institution. Additional information can be found below in the Steps You Can Take to Protect Personal Information.

For More Information. If you have additional questions, please call our toll-free assistance line at 1-833-251-9580, Monday through Friday, during the hours of 9:00 a.m. to 9:00 p.m. Eastern Time (excluding U.S. holidays). You may also write to WellLife at 1985 Marcus Avenue, Suite 100, Hew Hyde Park, NY 11042.

Steps You Can Take To Help Protect Your Information

Monitor Your Accounts

Minors under the age of eighteen (18) typically do not have credit files. The following information relates to protecting one’s credit once established.

Under U.S. law, a consumer is entitled to one free credit report annually from each of the three major credit reporting bureaus, Equifax, Experian, and TransUnion.  To order your free credit report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228.  You may also directly contact the three major credit reporting bureaus listed below to request a free copy of your credit report.

Consumers have the right to place an initial or extended “fraud alert” on a credit file at no cost.  An initial fraud alert is a one-year alert that is placed on a consumer’s credit file.  Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new credit.  If you are a victim of identity theft, you are entitled to an extended fraud alert, which is a fraud alert lasting seven years.  Should you wish to place a fraud alert, please contact any one of the three major credit reporting bureaus listed below.

As an alternative to a fraud alert, consumers have the right to place a “credit freeze” on a credit report, which will prohibit a credit bureau from releasing information in the credit report without the consumer’s express authorization.  The credit freeze is designed to prevent credit, loans, and services from being approved in your name without your consent.  However, you should be aware that using a credit freeze to take control over who gets access to the personal and financial information in your credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application you make regarding a new loan, credit, mortgage, or any other account involving the extension of credit.  Pursuant to federal law, you cannot be charged to place or lift a credit freeze on your credit report.  To request a credit freeze, you will need to provide the following information:

• Full name (including middle initial as well as Jr., Sr., II, III, etc.);
• Social Security number;
• Date of birth;
• Addresses for the prior two to five years;
• Proof of current address, such as a current utility bill or telephone bill;
• A legible photocopy of a government-issued identification card (state driver’s license or ID card, etc.); and
• A copy of either the police report, investigative report, or complaint to a law enforcement agency concerning identity theft if you are a victim of identity theft.

Should you wish to place a fraud alert or credit freeze, please contact the three major credit reporting bureaus listed below:

Equifax	Experian	TransUnion
https://www.equifax.com/personal/credit-report-services/	https://www.experian.com/help/	https://www.transunion.com/credit-help
1-888-298-0045	1-888-397-3742	1-800-916-8800
Equifax Fraud Alert, P.O. Box 105069 Atlanta, GA 30348-5069	Experian Fraud Alert, P.O. Box 9554, Allen, TX 75013	TransUnion Fraud Alert, P.O. Box 2000, Chester, PA 19016
Equifax Credit Freeze, P.O. Box 105788 Atlanta, GA 30348-5788	Experian Credit Freeze, P.O. Box 9554, Allen, TX 75013	TransUnion Credit Freeze, P.O. Box 160, Woodlyn, PA 19094

Additional Information

You may further educate yourself regarding identity theft, fraud alerts, credit freezes, and the steps you can take to protect your personal information by contacting the consumer reporting bureaus, the Federal Trade Commission, or your state attorney general.  The Federal Trade Commission may be reached at: 600 Pennsylvania Avenue NW, Washington, DC 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261.  The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them.  You can obtain further information on how to file such a complaint by way of the contact information listed above.  You have the right to file a police report if you ever experience identity theft or fraud.  To file a report with law enforcement for identity theft, you will likely need to provide some proof that you have been a victim. Instances of known or suspected identity theft should also be reported to law enforcement and your state attorney general.  This notice has not been delayed by law enforcement.
For District of Columbia residents, the District of Columbia Attorney General may be contacted at: 441 4th St. NW #1100 Washington, D.C. 20001; 202-727-3400; and oag.dc.gov.

For Maryland residents, the Maryland Attorney General may be contacted at: 200 St. Paul Place, 16th Floor, Baltimore, MD 21202;1-888-743-0023; and www.oag.state.md.us.

For New Mexico residents, you have rights pursuant to the Fair Credit Reporting Act, such as the right to be told if information in your credit file has been used against you, the right to know what is in your credit file, the right to ask for your credit score, and the right to dispute incomplete or inaccurate information.  Further, pursuant to the Fair Credit Reporting Act, the consumer reporting bureaus must correct or delete inaccurate, incomplete, or unverifiable information; consumer reporting agencies may not report outdated negative information; access to your file is limited; you must give your consent for credit reports to be provided to employers; you may limit “prescreened” offers of credit and insurance you get based on information in your credit report; and you may seek damages from violator.  You may have additional rights under the Fair Credit Reporting Act not summarized here.  Identity theft victims and active duty military personnel have specific additional rights pursuant to the Fair Credit Reporting Act.  We encourage you to review your rights pursuant to the Fair Credit Reporting Act by visiting www.consumerfinance.gov/f/201504_cfpb_summary_your-rights-under-fcra.pdf, or by writing Consumer Response Center, Room 130-A, Federal Trade Commission, 600 Pennsylvania Ave. N.W., Washington, D.C. 20580.

For New York residents, the New York Attorney General may be contacted at: Office of the Attorney General, The Capitol, Albany, NY 12224-0341; 1-800-771-7755; or https://ag.ny.gov/.

For North Carolina residents, the North Carolina Attorney General may be contacted at: 9001 Mail Service Center, Raleigh, NC 27699-9001; 1-877-566-7226 or 1-919-716-6000; and www.ncdoj.gov.

For Rhode Island residents, the Rhode Island Attorney General may be reached at: 150 South Main Street, Providence, RI 02903; www.riag.ri.gov; and 1-401-274-4400.  Under Rhode Island law, you have the right to obtain any police report